Rug Care Guide

Rugs are an investment piece, so we have put together a rug care guide with tips and advice to help improve their longevity. Below is a simple guide for caring for your rug.

We recommend a rug treatment to improve longevity. Read more information on the Rug Protection System on our Journal here.

If you would like to download our Rug Essentials PDF click here, or see below for detailed advice.


It is best to vacuum your rug before any dirt is embedded, ideally twice a week in the first few months, with a good quality vacuum cleaner using a flat head attachment on low suction power.

We do not recommend using a rotating head vacuum cleaner on our rugs as this will agitate the fibres.

Take care if using a robot vacuum cleaner on rugs with longer pile or tassels. They may get caught in the rotating brushes. Factor in the location of your rug when programming the device.

Shedding and pilling

All Weave rugs are made from natural fibres that can result in shedding and pilling. This is a natural characteristic, and the removal of any loose fibres can be rectified with regular vacuuming and with a good quality vacuum cleaner on low suction, that has a flat head attachment to avoid agitating the fibres.

The amount a rug sheds or pills can alter due to traffic, moving furniture, vacuuming or other mechanical agitation.

Rugs should be regularly rotated to ensure even wear.

Spots and spills

Viscose and bamboo silk rugs

If your rug contains any viscose or bamboo silk, follow this care instruction.
Do not spot clean or use liquid cleaners (including water) on viscose rugs.

Viscose rugs need to be dry cleaned using a professional rug cleaner. Initial spills should be blotted (be sure not to scrub, as this will damage the pile) immediately with a paper towel or colourless cloth. Then arrange a professional rug cleaner for a dry cleaning service as soon as possible.

Wool, cotton and jute rugs

We recommend treating spots and spills immediately with warm water and a paper towel. If the stain persists, contact a professional rug cleaner as soon as possible. Do not scrub rugs as it may cause permanent pile damage.

Sun Exposure

Sun exposure for extended periods of time may cause fading. We recommend regularly rotating your rug to minimise colour change.


Pop-ups are another completely normal characteristic of flat-woven rugs. A pop-up is simply a loose thread. Our rugs are all handwoven where a craftsman weaves the yarn back and forth across the loom until they run out of yarn. In all carpet and rug weaving, these threads are tucked in as the new piece of yarn is started.

Basically, a pop-up is when the very end of the yarn works its way loose. They should not be considered a fault, or a reason for return. Pop-ups can either be left alone, gently cut off, or pushed back into the structure of the rug.

Rug protection-system

At Weave, we proudly align with companies that have the same passion, drive and ethical standards in the product and service they offer, which is why we exclusively recommend Premium Surface Protection for their rug protection formulas: MicroSeal and Fiber ProTector.

They are experts in their field on all things relating to fibre and surface protection. We recommend that once receiving your new Weave rug to contact Premium Surface Protection directly for a free quote to treat your rug so that your treasured investment can continue looking as new as the day you first unrolled it.

Read more information on the Rug Protection System on our Journal here.

Have a question?

If you have any questions or concerns we haven't covered, please get in touch.